Privacy Policy

Last updated: 23 October 2026

This Privacy Policy explains how we collect, use and protect your personal data when you visit paladin.cc, subscribe to our newsletter, or buy and use AI Skill School and our other Products in our community on Circle (together, the “Platform”). The data controller is:

We are an EU company and we process personal data in line with the EU General Data Protection Regulation (GDPR) and Hungarian law. Words with a capital letter that aren’t defined here have the meaning given in our Terms of Service.

1. What data we collect

• Account and profile data: your name, email address, profile photo, and anything you add to your community profile.
• Billing data: your name, billing address, company name and VAT number (if any), and your payment history. Your card details are collected by Stripe. We never see or store your full card number.
• Community content: what you post and share on the Platform, such as posts, comments, chats, event attendance and participation in live sessions, including recordings in which you appear.
• Messages to us: what you send us by email or through support.
• Newsletter data: your email address and name, and which of our emails you open and click.
• Usage data: information collected automatically when you use the website, such as the pages you visit, your device and browser type and your IP address. Some of it is collected with cookies (see section 8).

2. Why we use your data, and on what legal basis

• To provide the Products, run your account, and manage your subscriptions, payments, cancellations and refunds. Legal basis: performance of our contract with you.
• To issue invoices and keep accounting records. Legal basis: our legal obligations under Hungarian tax and accounting law.
• To answer your questions and give support. Legal basis: performance of our contract with you, or our legitimate interest in answering people who contact us.
• To send our newsletter and marketing emails. Legal basis: your consent. You can unsubscribe at any time with the link in every email.
• To use your community contributions in our marketing, as described in section 10 of our Terms of Service. Legal basis: our legitimate interest in showing what members do with the Products. You can opt out at any time as described there.
• To understand how the website is used and improve it. Legal basis: your consent to analytics cookies.
• To keep the Platform secure, prevent fraud and enforce our Terms, for example against account sharing. Legal basis: our legitimate interest in protecting the Platform and our members.
• To meet legal requirements, for example when a court or public authority lawfully asks us for data. Legal basis: our legal obligations.

3. AI and your data

We do not train AI on your data.

To deliver our services to you, your data, including your name, email address, billing information and what you share on the Platform, may be processed with AI models. We use them only with model training turned off. We currently use Anthropic’s Claude, through a Claude Max subscription and the Anthropic API. When Anthropic processes your data, Anthropic’s own privacy policy applies to that processing.

By using the Platform, you may send us data that we process with AI in these ways. For example:

• processing invoices;
• analysing community engagement on the Platform;
• sending personalised reminder emails;
• managing payments, subscriptions and refunds.

4. Data processors

We use the following service providers to run the Platform. Each one processes personal data on our behalf, and its own privacy policy applies to that processing.

• Circle: community and course platform, and checkout. circle.so/privacy
• Stripe: payment processing. stripe.com/privacy
• Számlázz.hu (KBOSS.hu Kft.): invoicing. szamlazz.hu/adatvedelem
• Anthropic: AI processing (see section 3). anthropic.com/legal/privacy
• Kit: email marketing. kit.com/privacy
• Substack: newsletter publishing. substack.com/privacy
• Google Workspace: email and documents. policies.google.com/privacy
• Google Analytics and Google Tag Manager: website analytics, only with your consent. policies.google.com/privacy
• Basecamp: internal project management, for example support tasks. basecamp.com/about/policies/privacy
• Make: connecting our software tools. make.com/en/privacy-notice
• Vercel: website hosting. vercel.com/legal/privacy-policy
• Cloudflare: website security and DNS. cloudflare.com/privacypolicy
• Zoom: live sessions and calls. zoom.com/en/trust/privacy
• Descript: editing recordings of live sessions, in which you may appear. descript.com/privacy
• Loom: screen recordings that may show community content. atlassian.com/legal/privacy-policy

5. Transfers outside the EU

Some of our processors are based in, or store data in, the United States or other countries outside the European Economic Area. In those cases, the transfer is protected by an adequacy decision (such as the EU–US Data Privacy Framework) or by the European Commission’s Standard Contractual Clauses.

6. How long we keep your data

• Invoices and accounting records: 8 years, as Hungarian accounting law requires.
• Account data and community content: until you ask us to delete it. You can delete your own posts at any time.
• Newsletter data: until you unsubscribe.
• Support emails: as long as we need them to help you and to handle any related claims.

7. Your rights

Under the GDPR, you have the right to:

• access the personal data we hold about you and get a copy of it;
• have inaccurate or incomplete data corrected;
• have your data deleted when there is no good reason for us to keep it;
• restrict how we process your data;
• receive your data in a structured, machine-readable format, or have it sent to another provider;
• object to processing based on our legitimate interests, including the use of your contributions in our marketing;
• withdraw your consent at any time, without affecting processing that happened before.

To use any of these rights, email support@paladin.cc. We may ask you to confirm your identity first. We reply within one month.

You also have the right to complain to a data protection authority. In Hungary, that is the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH), 1055 Budapest, Falk Miksa utca 9–11, naih.hu. You can also complain to the authority in your own EU country.

8. Cookies

Cookies are small files that a website stores on your device.

• Necessary cookies make the website work and remember your cookie choice. They don’t need your consent.
• Analytics cookies from Google Analytics, loaded through Google Tag Manager, help us understand how visitors use the website. We only set them after you accept them in our cookie banner. You can change your choice at any time with the “Cookie settings” link in the footer.
• Embedded videos: some pages show videos hosted on YouTube. YouTube may set cookies once you play a video. See Google’s privacy policy.

Circle and Stripe set their own cookies on their own pages, such as the community and checkout.

9. Security

We take reasonable technical and organisational measures to protect your personal data, and we only give access to people and providers who need it to deliver the Products.

10. Sale or transfer of the business

If we are involved in a merger, acquisition or sale of assets, your personal data may be transferred as part of it. We will tell you before your data becomes subject to a different privacy policy.

11. Children

The Platform is not meant for anyone under 18, and we don’t knowingly collect data from children. If you are a parent or guardian and you learn that your child has given us personal data, please contact us and we will delete it.

12. Links to other websites

The Platform may link to websites run by others. We don’t control them and aren’t responsible for their privacy practices, so please read their privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page, update the date at the top, and tell you by email or with a clear notice on the Platform before the change takes effect.

Contact

Questions about your data? Email support@paladin.cc.